Consumer Complaint Against Meesho

Table Of Content

• What is Meesho?
• What Type of product Issues I can face from Meesho?
• What if Meesho doesn’t resolve my Complaint?
• How to file a Consumer Complaint against Meesho?
• What Documents do I need to file a Consumer Complaint?
• Conclusion

From more than a decade only two or three e-commerce websites were dominating the Indian e-commerce market. But in the last few years, Meesho has emerged as one of the leading online shopping websites in India. Unique products and affordable prices are some of the reasons for Meesho’s popularity. Similar to other websites, Meesho’s customers also face various issues with its service and sometimes they get the resolution from the company’s end, but sometimes they fail to provide the proper solution to their customers. In this blog, we will discuss filing a Consumer Complaint against Meesho and other factors about filing a consumer complaint in India.

What is Meesho?

Meesho is an Indian e-commerce company founded in 2015 by Vidit Aatrey & Sanjeev Barnwal and Headquartered in Bangalore, India. Providing household, fashion, accessories etc products at affordable prices is the USP of this online shopping website. 

What Type of product Issues I can face from Meesho?

There are various types of issues a customer can face while shopping online from Meesho. Here are some of the major complaints:

1. Product Quality: Poor quality, broken and duplicate or fake products.
2. Customer Support: Unsatisfactory customer support.
3. Delivery: Late, missing or wrong product delivery
4. Payment: Payment-related issues such as payment failed, hidden charges or double billing.
5. Account: Issue with accessing customer accounts.
6. Warranty and Repair: Facing difficulties in claiming warranty of purchased products and getting them repaired or replaced.
7. Misleading Promotion: Inaccurate product descriptions or images that do not represent what we receive.

What if Meesho doesn’t resolve my Complaint?

So, if you have some issue with a product you bought from Meesho or with their service, you should firstly contact their customer support. But if you don’t get the proper resolution then you have the option to send them a legal notice or file a consumer complaint against them. Consumer complaint is a good option to choose to force them to address your issue and provide you the proper resolution. By filling a consumer complaint in the consumer forum, you can even ask them for compensation for poor service or product quality.

How to file a Consumer Complaint against Meesho?

The process of filing a consumer complaint against Meesho is simple and straightforward. Here are the steps:

1. First visit our website edrafter.in and click on consumer complaint in the services section of the main menu of our website.
2. Now, you will be redirected to our consumer complaint service page. Here, you need to fill a simple form to provide us with some required information of your consumer complaint.
3. Now, we will schedule a consultation call with our Advocate and the call details will be shared with you in mail.
4. During the consultation call, Advocate will understand your complaint and provide you legal advice and available legal options to protect your consumer rights.
5. Now the Advocate will file a consumer complaint against the organization in consumer courts.

So these are the simple steps to file a consumer complaint against Meesho.

What Documents do I need to file a Consumer Complaint?

While filing your complaint, you need some documents to prove your complaint. Here’s the list of required documents:

• Complaint Letter: A detailed letter explaining your complaint.
• Purchase Proof: Order invoice, bank statement, and payment receipt.
• Communication record: Copies of email, chat, or call records with their customer support.
• ID Proof: A copy of your ID proof, such as an Aadhaar Card, PAN card, etc.
• Supporting documents: Any other document that supports your claim.

Conclusion

While Meesho always try to satisfy their customers by providing them good quality and proper customer support. Although, time may come where customer gets poor quality products and doesn’t get proper customer support, so customers have the option to file a consumer complaint against meesho by getting proper legal consultation from a professional.